How to Log In

Access your Et'al MDM dashboard.

Access your Et'al MDM dashboard through the web or the mobile companion app.

Visit your Et'al MDM instance URL or click Log In from the homepage. If you're using the hosted version, go to:

https://app.etalmdm.com/login

Self-hosted customers use their own domain (e.g., https://mdm.yourcompany.com/login).

Step 2: Enter Your Credentials

Email and password:

Enter your registered email address
Enter your password
Click Sign In

SSO/SAML (Pro and Enterprise tiers):

Click Sign in with SSO
Enter your organization's SSO identifier
Complete authentication with your identity provider (Okta, Azure AD, Google Workspace, etc.)

Step 3: Two-Factor Authentication

If your organization requires 2FA:

Enter the 6-digit code from your authenticator app
Or click Use backup code if you don't have your device

Enterprise tier customers can enforce 2FA for all users through organization-level security policies.

iOS and Android

Download the Et'al MDM companion app from the App Store or Google Play
Open the app and tap Log In
Enter your credentials or use SSO
Enable biometric login (Face ID, Touch ID, or fingerprint) when prompted

Role-Based Dashboard

After logging in, your dashboard adapts to your role:

Role	Dashboard View
Administrator	Full fleet overview — all devices, policies, commands, compliance status, audit log, and settings
Manager	Fleet overview with team management — devices, policies, and user assignments
Field Technician	Enrollment tools — QR code scanner, device provisioning, quick diagnostics
Viewer	Assigned devices — read-only view of devices, status, and compliance reports

Session Management

Setting	Duration
Web (default)	24 hours
Web (Remember Me)	30 days
Mobile app	Until you sign out

Sign Out Everywhere

To terminate all active sessions:

Go to Settings > Security
Click Sign Out All Devices
You'll need to log in again on every device

Forgot Password

Click Forgot Password on the login page
Enter your email address
Check your inbox for the reset link (valid for 1 hour)
Create a new password

Account Locked

After 5 failed login attempts, your account is temporarily locked for 15 minutes. You can also click Forgot Password to reset and unlock immediately.

SSO Not Working

If SSO authentication fails:

Verify your organization's SSO is configured in Et'al MDM settings
Check that your identity provider session is active
Try signing in through an incognito/private browser window
Contact your organization admin to verify your SSO assignment

Request Early Access — Get your Et'al MDM account
Quick Start Guide — Enroll your first device
Troubleshooting — Common issues and solutions

How to Log In

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